Insurance Bot is a unique chatbot for insurance companies. Be able to receive orders via the bot platform and communicate with the client.
The Insurance Bot is provided as a cloud White-label service.
The Insurance Bot is provided as a cloud White-label service.
Insurance Bot
Insurance Bot is a unique chatbot for insurance companies. Be able to receive orders via the bot platform and communicate with the client.
The Insurance Bot is provided as a cloud White-label service.
The Insurance Bot is provided as a cloud White-label service.
Insurance Bot
Who Needs the Insurance Bot
Insurance Bot is designed for insurance companies providing various types of insurance services
Car insurance
Life and health insurance
Property insurance
Benefits of the Insurance Bot
- New opportunities for businessContinually growing active audience of messenger users.
- Launch speedYou don't have to wait for your bot to be designed. We've already built it for you.
- Cost saving on developmentThe bot is ready. You don't have to pay for the development. You will pay only for the integration with your existing systems and a subscription fee for use. It is clear, you'll save your money.
- Zero risksWe create chatbots using our in-house Kwizbot platform and reliable and perfected technologies. The bot has already been tested – you get a fully functional product with proven conversion rates. This way you can minimise the risk that the project won't be showing the desired results or will require a lot of money for debugging.
- Integration with the existing systemsWe are the integrators of our own product and have significant experience in this field. Ordering the integration of the bot, you can be sure – it will be one complete unit with all your internal systems.
- Technical supportIn case of any malfunction, we'll take the responsibility to restore the operability.
- Independence from serversBecause of the cloud location of the bot, you don't have to worry about server resources.
Products You Can Sell Through a Bot
Unique Features
- Possibility to order an insurance policy via chatbot.
- Communication with the client through messenger.
- Ability to automatically answer the customer's questions at any time.
- Quick search for the nearest department/office.
- Possibility to order a callback from the call centre operator.
- Text recognition from the user documents' photos (in future versions).
- Instant alerts about accidents by the transition to the service of the Europrotocol registration of Vehicle insurance.
- Instant notifications regarding accidents by Vehicle insurance API, you can quickly send photos, location, and the information about accident participants (in future versions).
- Plugin for the site (fast transition to bot and analytics).
- Possibility to order an insurance policy via chatbot.
- Communication with the client through messenger.
- Ability to automatically answer the customer's questions at any time.
- Quick search for the nearest department/office.
- Possibility to order a callback from the call centre operator.
- Text recognition from the user documents' photos (in future versions).
- Instant alerts about accidents by the transition to the service of the Europrotocol registration of Vehicle insurance.
- Instant notifications regarding accidents by Vehicle insurance API, you can quickly send photos, location, and the information about accident participants (in future versions).
- Plugin for the site (fast transition to bot and analytics).
Advantages
Analytics
Insurance Bot has a built-in system for analysing user behaviour. We collect statistics about users' activity; and based on this data, we build sales funnels for the bot.
Multilanguage
Insurance Bot is a multilingual bot with no limits of language usage. Current version provides Russian and Ukrainian. The language is determined automatically by the settings of the user's messenger.
Technology
The Insurance Bot was built using the Kwizbot platform as a script and chatbot interface editor. It connects to messengers via API, which guarantees flexibility in integration with other systems and the ability to link custom components.
Chat Platforms Compliant with the Insurance Bot
At the moment, the bot is implemented on the Telegram platform. Viber and Facebook Messenger are coming soon.
Example of Implementation: Bot for Calculating and Ordering MTPL
Video Demo
What You Need to Start Working With the Bot
For bot integration into business processes of the insurance company you will need:
- API for obtaining a list of makes and models of vehicles.
- API for obtaining a list of registration cities.
- API for calculating the tariff.
- Availability of the accepting payment page and the signature of the e-policy by OTP password on the insurance company site with the opportunity to insert the relevant code for bot notification.
- API for transferring order details to CRM.
Pricing Model
The bot is provided on a boxed software model, which is deployed and integrated by our team in a separate cloud account. The customer pays for the integration with internal systems, and additionally for process and product customisation.
Once the product is deployed, hosting and support will be provided on a monthly subscription basis.
Payment for the updates and the introduction of new functionality is carried out according to the hourly payment model.
Once the product is deployed, hosting and support will be provided on a monthly subscription basis.
Payment for the updates and the introduction of new functionality is carried out according to the hourly payment model.
Confidentiality
We are responsible for maintaining the confidentiality of user data and have therefore taken some measures:
- User data is not stored in our service. We only transfer them to the CRM of the insurance company.
- We use only a secure https protocol for data transferring.
- For data processing, we use an enterprise-level cloud solution from AWS, minimizing the risk of hacking.
Already in Use
Insurance Company VUSO
Staring: April 2018
Staring: April 2018
Telegram: @vuso_bot (https://t.me/vuso_bot)
Mobile traffic conversion for car insurance has grown 4 times
Insurance Company VUSO
Staring: April 2018
Staring: April 2018
Telegram: @vuso_bot (https://t.me/vuso_bot)
Mobile traffic conversion for car insurance has grown 4 times
Statistics After the First Month
We see that the majority of users calculate the price of their insurance, and only 22% begin to formalise the policy. This is normal tendency in the service sector – many people research the prices of different companies before making their final choice.
But the only difference is that the bot can simultaneously calculate a huge number of requests, and this does not affect its costs. Let's look at this question from the other side. You pay for the bot once before the development, or with a fixed monthly subscription cost. But do you know how many operators you will need to calculate policies with such operativity, without paying attention to the fact that only 22% will decide to issue the policy, and 8% will buy it?
The fact that 91% of policies issued through a bot – being more precise, Electronic Policies, gives an insight, that the innovative product needs an innovative sales channel. And as trust in Electronic Policies increases, there will be more and more people willing to buy them.
Finally, 35% of the refunds mean that after calculating the price, having tried to start the docs formulation, and having familiarized with the bot – people open it again to finish the process, or show the bot to friends.
This experience is only the beginning. VUSO Insurance Bot has been working only for one month. Well, and Electronic Policies are a wonder for people. When drives are sure that they don't need to issue paper version of the policy, and they can buy an insurance sitting in the car and it will be valid, Insurance Bot won't be a product innovation anymore but the necessity.
But the only difference is that the bot can simultaneously calculate a huge number of requests, and this does not affect its costs. Let's look at this question from the other side. You pay for the bot once before the development, or with a fixed monthly subscription cost. But do you know how many operators you will need to calculate policies with such operativity, without paying attention to the fact that only 22% will decide to issue the policy, and 8% will buy it?
The fact that 91% of policies issued through a bot – being more precise, Electronic Policies, gives an insight, that the innovative product needs an innovative sales channel. And as trust in Electronic Policies increases, there will be more and more people willing to buy them.
Finally, 35% of the refunds mean that after calculating the price, having tried to start the docs formulation, and having familiarized with the bot – people open it again to finish the process, or show the bot to friends.
This experience is only the beginning. VUSO Insurance Bot has been working only for one month. Well, and Electronic Policies are a wonder for people. When drives are sure that they don't need to issue paper version of the policy, and they can buy an insurance sitting in the car and it will be valid, Insurance Bot won't be a product innovation anymore but the necessity.
STILL HAVE QUESTIONS?
Still not sure if the Insurance Bot is suitable for you? Feel free to contact us. We are happy to provide you with any relevant information you are interested in absolutely for free. Just call us or fill out the form.
