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General Tech Support, Site Maintenance

Development, technical support, maintenance of the site| Evergreen 7

Website Support and Sustainable Development

After the launch of the site we start work on its development and support. Evergreen's support team can provide operational improvements and changes to your site.

Website maintained a vision of Evergreen is not primarily content update on the website, but the introduction of new functions, completion of new sections of the site, site optimization.

FAQ

My website is designed by other development team. But they failed. Can you help me here?

Yes. We often communicate with people who can’t launch the project they have started to work on with the other development team. We have processes that allow us to analyze the progress of the project and, if possible, to pick up the project and bring it to the final stage. That's why we have no problems with the terms of our projects and are open to help!
Do you support only the websites developed on your own or can supervise other websites designed by another team?

We can support your website if it is within our technology stack and is made professionally. Please, contact us and describe on what platform the website was developed. Then we will ask for an access to conduct a technical audit and then will be able to answer whether we take the website for support or not.
Is it possible to make the website the leader of the niche thanks to the technical support?

We are experienced in growing projects from scratch. Here is an example, we have developed one shop the same way as others. And for 16 months we, together with the client, have grown it to the point that the shop brings 80% of the holding's turnover with the remaining 20% brought by 5 offline stores, the opening and maintenance of which is incomparably more expensive.
What website engines and platforms do you support?

We support websites made on the MODx, Wordpress, Codeigniter, OpenCart, Laravel. Also, we can take under the maintenance the projects on YII and other up-to-date PHP Frameworks. We also support self-written projects.
What is the maintenance schedule for the site? What tasks are you ready to take to support?

In our team there are full-time specialists who cover 7 main roles (design, proacting, development, layout, testing, sysadmin, project managers), we will be able to fulfil all questions that usually arise during the project. More information on the regulations can be found on the product page "Technical Support".

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30^%

of our developed projects
we accompany on tech support

We have automated processes

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What Is Website Support?

Website Support Is

Basic website support services (admin panel setup, placing content, server setup), and design work on website development and improvement. Evergreen closely links the support and development of the website.

Website Maintenance

Evergreen provides website maintenance services. On the terms of support, we provide layout, design, development, administration services; moreover, the specialists who designed it are engaged in the project, which increases the speed and quality of technical support.

Managing Multiple Websites

If you have several sites, Evergreen allocates a project team that performs the maintenance of websites.

Comprehensive Website Support

When a team can provide analytics, set up marketing tools, develop a prototype and design, make layout and programming, set up the server, help with the content and related work, this is comprehensive website support.

Website Maintenance Services, Website Support, and Service

Evergreen provides the following website maintenance services:

analysis of website performance by Google Analytics and Yandex.Metrica, and recommendations for improving sections
website redesign at the customer's request or based on recommendations
internal search engine optimization
product development and design
server setup
filling of the site content

Professional Website Support

Professional support of websites is distinguished by the fact that a project manager and a team are assigned to the project responsible for the performance and success of the website.

Maintaining the Website

For some of Evergreen’s clients, we have been maintaining the site for many years. During this time, there have been changes on the customer side and in the project team, but the support processes and technology ensure a smooth transfer of experience without any disruptions.

Website Administration

It is often confused with adding news to the website and supporting information materials. In terms of Evergreen, the website administration is the development and implementation of a strategy to achieve business goals on the site. For this purpose, a project manager is assigned to the support project, who engages analysts, marketers, system technicians to ensure that the site is achieving business goals: sales growth, conversion, attracting target audience of the desired quality.

How to Order Website Support

To order support services for your website, please contact us by filling in the form below, send us a description of your project or give us a call!

Order tech support

Contacts

Request a quote On-line request