The development of RPA technologies allows you to automate maintaining of the documents and communication with customers, minimize manual data entry and eliminate errors that people can make.
Robotic Process Automation (RPA) – is the same business process automation, only by using more technological approaches and tools. For example, machine learning (ML), data mining, and chatbots. When one says “robotization of business processes,” or “use of software robots,” this is exactly RPA.
RPA solves many manageable tasks of an employee: Filling out documentation, creating reports, sending e-mails, scheduling time tables, and meeting reminding, and even making calls, setting appointments, consulting and communicating with customers via chatbot.
Software robot can replace many constantly repetitive actions of your employee.
RPA systems can recognize texts, read information from documents and automatically put them into the required fields. As an example can be given our scanning passports systems or registration certificate.
Software robots can make reports, contracts, and other documents, then send them for approval and modify if necessary.
Using ML in creating RPA solutions allows the so-called robots to learn, and perform actions depending on several factors, without repeating the same procedure.
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Myth 1:
Robotization means a real robot walking or driving around the office
Reality
A software robot is a program that performs operations on tasks and documents.
Myth 2:
Training of bots means that they can learn everything by themselves
Reality
Training the bot means that it can track the accuracy or inaccuracy of its actions, and improve its skills. The bot will not be able to learn something independently, it needs teaching
Myth 3:
RPA is only available to millionaire companies
Reality
RPA technologies are available to all companies. This is an investment and should be considered not as a luxury, but as a tool that brings benefits. The simplest RPA tools are free and you can use them now.
Myth 4:
To order robotization of business processes, you need to understand the theory and independently think through the logic of the decision
Reality
You come to us with an idea or a problem, even the most impossible in your opinion. And we think whether it is pragmatic to bring it to life, or what are the options for solving your problem.
Myth 5:
RPA implementation requires the complete replacement of all your internal systems
Reality
RPA solutions are integrated into company technologies by updating and improving them, sometimes even eliminating the need for their complete replacement.
Myth 6:
To work with RPA-technologies you need special knowledge
Reality
Special knowledge and skills are needed to create an RPA solution, and working with them is very easy and even an inexperienced specialist can handle the task.
Myth 7:
The developer will offer you a useless RPA solution for big money
Reality
1. Not all RPA solutions are expensive - there are always ready-to-use products that are available now.
2. We cannot speak for everyone, but on behalf of Evergreen, we always help the client evaluate the effectiveness of investments and do not undertake projects that are obviously opposed to the client expectations.
Interested in robotic business processes? Have an idea, but do not know how to implement it?
Tell us which project you would like to create or develop. Feel free to contact us. We are happy to provide you with a professional piece of advice and it is absolutely free. Just give us a call or fill out the form.
